Returns & Exchanges Policy

Our Return Policy

At Varied Cozy Shop, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.

Return Eligibility

To be eligible for a return, your item must meet the following conditions:

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable products
• Personalized or custom-made items
• Intimate or sanitary goods, once unsealed
• Hazardous materials
• Items marked as "Final Sale" or "Non-Returnable"

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue promptly.

Return Process

To initiate a return, please follow these steps:

Exchanges

If you would like to exchange an item for a different size, color, or product, please follow the same process as for returns. In your return form, please indicate that you would like an exchange and specify the item you would like instead.

Please note that exchanges are subject to product availability. If the requested exchange item is not available, we will issue a refund for the original purchase.

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund.

Refund Processing

If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to appear in your account depends on your payment provider's processing times, typically 5-10 business days.

Refund Amount

Your refund will include the cost of the returned items. Shipping costs are non-refundable unless the return is due to our error (e.g., you received an incorrect or defective item).

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).

Free Return Shipping

In the following cases, we will provide a prepaid return shipping label:

• You received an incorrect item
• You received a defective or damaged item
• The item was misrepresented on our website

Late or Missing Refunds

If you haven't received your refund within 10 business days of our confirmation email, please check the following:

• Check your bank account or credit card statement
• Contact your bank or credit card company, as it may take some time for the refund to be officially posted
• If you've done all of this and still haven't received your refund, please contact our customer service team at returns@variedcozyshop.com

Sale Items

Only regularly priced items may be refunded. Sale items marked as "Final Sale" cannot be refunded.

Items purchased during special promotions or clearance sales may have different return policies, which will be noted at the time of purchase.

Gift Returns

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns & Exchanges Policy, please contact us:

• Email: returns@variedcozyshop.com
• Phone: +1 (555) 123-4567
• Contact Form: Contact Us